Frequently Asked Questions

Are hours are as follows:

Monday to Friday: 7am – 6pm
Saturday: 8:30am – 5:30pm
Sunday: 8:30am – 2pm

Please note* We do not accept early drop off’s or late pick-ups!

As we do not accept late pick-ups, we will feed and bed your dog(s) down with the rest of our borders (at your expense) where they will be safe and comfortable.

You will then be able to pick them up the next day.

Our overnight rate is based on 27 hours. That means that from the time you drop them off on Day A to the time you are picking them up on Day B, you have 27 hours.

eg 1. Drop off at 10am on Monday. 27 Hours would mean you would pick them up by 1pm on Tuesday.

eg 2. Drop off at 10am on Monday. Pick up on Wednesday by 1pm.

The 27 hours runs from the first night to the last night.

If you go over the 27 hours, your dog(s) are welcome to stay however we will add an additional Daycare to the bill.

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